Alberta and BC
- According to Public Health guidelines, you will be required to wear a mask upon entering our store and use the hand sanitizer we have provided at the entrance.
- Come on in!
- Once inside, you can tour the store, choose your favourite frames, and place them in a tray! For a VIP shopping experience, book an appointment online or come by your nearest store.
- To simplify the experience, we invite you to create a wish list before arriving in the store.
- If our store is at maximum capacity, we may ask that anyone accompanying you stay outside the store until we can accommodate more people in the space.
- Please note that, for their safety, our staff will continue to be wearing masks at all times. We will also continue to sanitize all our frames after every try-on to ensure your safety.
Ontario and Manitoba
- According to Public Health guidelines, you will be required to wear a mask upon entering our store, use the hand sanitizer we have provided at the entrance, and keep a distance of two metres from one another.
- We request that you wait at the store entrance until you have been greeted, at which point an employee will screen you for COVID-19.
- Once inside, you can tour the store, choose your favourite frames, and place them in a tray! For a VIP shopping experience, book an appointment online or come by your nearest store.
- To simplify the experience, we invite you to create a wish list before arriving in the store.
- If our store is at maximum capacity, we may ask that anyone accompanying you stay outside the store until we can accommodate more people in the space.
- We sanitize all our frames after every try-on to ensure your safety.
Québec
*Please note:
Our Château St-Ambroise showroom is currently closed.
- According to new guidelines from the National Institute of Public Health of Quebec (INSPQ), you will be required to wear a mask, use the hand sanitizer provided at our store entrance, and keep a distance of at least one metre from one another.
- We request that you wait at the store entrance until you have been greeted, at which point an employee will screen you for COVID-19.
- Once inside, you can tour the store, choose your favourite frames, and place them in a tray! For a VIP shopping experience, book an appointment online or come by your nearest store.
- To simplify the experience, we invite you to create a wish list before arriving in the store.
- If our store is at maximum capacity, we may ask that anyone accompanying you remains outside the store.
- Under exceptional circumstances, if our optician plans to spend 15 minutes or longer with you at a distance of one metre or so, they may ask you to switch your mask to one provided by BonLook.
- We sanitize all our frames after every try-on to ensure your safety.
We're always open online
As leading web providers of optical products, we are happy to be able to continue to serve you right here! What’s more, we’ve got tons of styles that are available to try online with our 3D virtual tool.
Contact our customer support team
We are available to answer your questions by email, phone and live chat from Monday to Sunday, 9 a.m. to 9 p.m. ET.Rest assured that our mission remains to provide you with a remarkable eyewear shopping experience. For information regarding store locations, opening hours and appointment bookings, head this way >
